Terms and conditions of use

1. PRICES

All prices are quoted in Euros (€), All taxes included (VAT included) and excluding delivery charges, unless otherwise stated or in special conditions. The prices indicated take into account the VAT applicable on the day of the order. If the VAT rate were to be changed, it will automatically be reflected on the price of the items. Djellaba-shop.com reserves the right to modify its prices at any time. The products will be invoiced on the basis of the rates in effect at the time of registration of the order. The prices indicated include contributions to the costs of disposal of furniture waste (Eco-furniture contribution) provided for in article R543-247 of the Environment Code.

2. ORDER

Follow-up of order To follow the preparation of your order and its delivery, go to djellaba-shop.com, under the heading 'My Account'. To log in to 'My Account', enter your email address and password. If you do not yet have access to 'My Account', simply create your account by entering your email address, the password of your choice, as well as your customer number. Use of Discounts Under certain conditions, djellaba-shop.com may offer a reduction, either in absolute value or in percentage terms. Reductions are valid for a single order, are not cumulative, are not refundable and are not transferable to third parties. In case of total or partial return of the order, the refund will be made on the sale price, reduction deducted. For reductions in absolute value, the amount of the reduction shall be apportioned proportionately on the different items. If one of the items is returned, you will be refunded the amount of the item minus the reduction assigned to it.

3. PAYMENT

In the absence of payment of your order, djellaba-shop.com reserves the right to apply a lump sum indemnity in addition to the amount due, according to the period of adjustment of your account. The following are the payment methods that can be used to pay for your order: Credit Card For a payment by credit card (Carte Bleue, Visa, Mastercard), you indicate the number of your card, the cryptogram (the last three digits on the back of your card Card) and the expiration date. Protect your credit card information: If you pay by credit card, your credit card information is transmitted directly to the CREDIT AGRICOLE who secures the site djellaba-shop.com All exchanges are encrypted and guarantee you security and Confidentiality. Djellaba-shop.com does not have access, in any case, to the data relating to your credit card.

4. DELIVERY

Delivery by So Colissimo The So Colissimo service of La Poste proposes to you 5 delivery formulas of your choice: In my home: Delivery in your own hands. In case of absence: delivery in mailboxes or post office. You have 10 working days to collect your package. After this period, he will be sent back to djellaba-shop.com. In any case, you are informed, by email and SMS, 24 hours before the delivery of your package. At my post office: Delivery to any of the 10,000 post offices of your choice. You will be informed of the availability of your package by SMS and by email, with a withdrawal voucher allowing you to come to withdraw it in office within 10 working days. After this period, your parcel will be returned to djellaba-shop.com.

5. RETURN - EXCHANGE - RETRACTION - REIMBURSEMENT - EXCHANGE

To receive your new article quickly, 2 possibilities: Go to djellaba-shop.com, under 'My Account'. In the 'Returns and Exchanges' link, click on the relevant order and indicate the quantity of items to be returned. A link will be offered to order your new article. Contact our counselors at 00212 524 379 031 from Monday to Friday, from 9 am to 6 pm, except on statutory holidays. You will benefit from free shipping costs for your new order. Withdrawal In accordance with the law, you have 14 days to return your items and 14 more days if you notify us by e-mail, by telephone or by using the revocation form, which you can exercise without having to To motivate your decision or to bear other costs than those necessary for the return of your order. To exercise this right, simply complete and return the revocation form available here. Products ordered must be returned within 14 days of notification of your decision to withdraw. You undertake as such to do nothing that may depreciate the ordered products resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of these products. Return shipping costs are your responsibility. Djellaba-shop.com will reimburse you the totality of the sums paid (price of the products and possible delivery costs) within a maximum period of fourteen days following your retraction, unless you return your order by mail or postal parcel, in which case The refund will be deferred to the recovery of the products ordered or until you have provided us with proof of the shipping of the products, the date chosen being that of the first of these facts. All products may be subject to revocation, except those excluded by law in article L121-21-8 of the Consumer Code, for example products that can not be returned for hygiene reasons. Reimbursement djellaba-shop.com agrees to reimburse you on receipt of your parcel in its warehouses or upon receipt of proof of return of your parcel. Bonprix will reimburse you the products returned, subject to compliance with the conditions mentioned above, as well as the delivery costs of the initial order if you return your entire order. Deliveries with supplements are reimbursed within the limit of the standard delivery costs. The refund will be made via the payment method used during the order.

6. WARRANTIES

Legal guarantees Regardless of the commercial guarantee, and in accordance with the regulations, djellaba-shop.com is committed to fulfilling its obligations relating to the guarantees attached to the products sold on its site and in its various catalogs, which appear in the articles extracted from the Code Consumer Code and the following Civil Code: Consumer Code - Article L211-4 The seller is obliged to deliver goods in conformity with the contract and is liable for defects of conformity existing at the time of issue. It also answers to the defects of conformity resulting from the packaging, the assembly instructions or the installation when this was charged to it by the contract or was carried out under its responsibility. To comply with the contract, the property must: be suitable for the customary use of a similar good and, if applicable: - correspond to the description given by the seller and possess the Qualities which he has presented to the buyer in the form of a sample or model: - present the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, the producer or his representative, in particular In advertising or labeling. Or have the characteristics defined by mutual agreement by the parties or be specific to any special purpose sought by the buyer, brought to the knowledge of the seller and which the latter has accepted. Code of Consumption - Article L211-12 The action resulting from the lack of conformity is prescribed by two years from the delivery of the property. Civil Code - article 1641 The seller is liable for the hidden defects of the thing sold which make it unsuitable for the use for which it is intended, or which diminish so much the use, that the buyer would not have it Acquired, or would have given a lesser price if he had known them. Civil Code - Article 1648 The action resulting from the redhibitory defects must be instituted by the purchaser within two years from the discovery of the defect.

7. PERSONAL DATA AND COOKIES

Djellaba-shop.com is committed to protecting the privacy of people using its website and its customers and the confidentiality of the information provided. The data collected are for the use of djellaba-shop.com. They are necessary for the processing and management of your orders as well as for business relations. They also allow djellaba-shop.com to provide you with personalized services and to improve the relevance of the information available to you. Djellaba-shop.com is responsible for data processing. They may be transmitted to the companies and subcontractors to whom djellaba-shop.com makes use in the execution of orders and services offered. The user is informed that this automated processing of information has been declared to the CNIL. In accordance with the law "Informatique et Libertés" of 06.01.1978, you have a right of access and rectification on the data concerning you. Through us, your address can be transmitted to third parties. You can receive proposals from other companies. If you do not wish to do so, write to us: By email to the following address: mydjellaba@gmail.com By mail at the following address: INTERCHEAP SL, Av Ricardo Soriano 72, 29601 Marbella Do not forget to mention your surname, first name, email address And customer number so that we can do the necessary as soon as possible.